Youtube Video cannot be transferred to notes/chords

@HildaB wrote:

Hi There!
I am new to Hookpad. I want to analyse and contribute chord progressions from Youtube Videos. But I'm having issues with the transfer. Already watched Ryans Video (title: Loading and synchronizing a YouTube video in the Hooktheory Music Editor).

My Music Editor looks different than Ryan's in the video.
I managed to load a video via "Settings". Already set start/end and pressed "test the synch", but no chords are showing up in the tab section.
Can somebody please explain how I can get the chords visualized?
I would love to use this amazing tool!!!!

I'm using a German keyboard, but I think that could not be the problem.
It just doesn't transfer the notes during the synched playback.

Help please!
Thanks, Hilda

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