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Can't Export Score - HTTP Status 500

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Hey forum - I tried to export a couple scores and received a 500 error after I select “Lead”. In case there was an error with the file itself, I created an empty file with some measures and it did the same thing. I’m a paid user as well, if that helps.

Edit: when I say “file”, I mean I had a file stored on the cloud storage provided by Hookpad but also had an empty file that hadn’t been saved yet.

Here’s what I tried to solve this on my end:

  • Creating a new score without lyrics, just a few measures with notes
  • I checked to see whether the double-quote issue on another thread could be my issue too, but this song doesn’t have lyrics
  • Logged out, cleared cookies, logged in again

Thanks in advance. Let me know if I can provide any more information…

-Patrick

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